Corporate Social Responsibility


Safety Standards

Williams is committed to continuous improvement and conducting business safely, efficiently and reliably, as well as reducing physical risk to our assets, in order to achieve the greatest benefit for all stakeholders. It is our policy to meet or exceed all applicable laws and regulations and to facilitate full and open discussion to address responsible standards and practices where laws and regulations do not exist.


We’re dedicated to leveraging best practices and institutional knowledge across all of our assets to ensure we set the standard for operational excellence including safety, reliability and integrity. Our objective is to identify and diminish any potential risk and to ensure compliance with federal and state regulations.


We maintain a strong reporting culture and expect each employee to report all incidents and near misses, whether they relate to employee, process or contractor safety. The resulting performance metrics are summarized, trended and shared with the entire company on a weekly and monthly basis. The metrics are leveraged to drive organizational goals dedicated to continuously improving our safety performance. As such, we have standardized our internal metrics to be displayed against an industry benchmark set by the GPA Midstream Association (GPA).


The information above shows 2017 in two key areas of employee safety.


Reducing Health & Safety Incidents

We recognize our work contains risk. Having the tools to effectively identify hazards and develop ways to manage those appropriately are the core of our Life Critical Focus Program. The monthly Life Critical Focus Program is designed to promote a daily culture of ongoing awareness of our 12 Life Critical Operating Requirements. Additionally, the program is the launching board for our hazard reduction and recognition effort that emphasizes to “See It and Own It.”




From regular inspections to highly trained personnel monitoring all systems, Williams has implemented a thorough plan to ensure process and employee safety.


As part of our commitment to safety, our Safety & Operational Discipline team began sharing the following process safety metrics in 2017 to monitor our progress:

  • Process safety incidents
  • Safety system activations
  • Accidental ignitions
  • Loss of primary containment

Safety Performance Data

Explore our detailed safety reporting information on our Performance Data Table.

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Contractor Safety Program

Our contractors are an important piece of our business success and they play an important role in working toward our goal of zero incidents. We work in partnership with our contractors to maintain a safe work environment and encourage them to raise concerns – all toward the assurance that people, the environment and property remain safe.


Our One Williams Mission ensures that contractor safety, in conjunction with process and employee safety, are our top values.  No incident on the job is acceptable and our goal is zero incidents. We work every day toward the goal of reducing and eliminating incidents with our third-party contractors.


We have developed an enhanced comprehensive Contractor Safety Management plan encompassing the requirements below:



Contractors are pre-screened using a nationally recognized contractor safety management system (ISNetworld®) grading contractors, using a unique Williams grading process prior to generating a service agreement.


Compliance with safety guidelines in contractual agreements

Contractors are held accountable to robust EHS contractual requirements and are expected to comply with all applicable laws, regulations, industry standards and company policies/procedures. Contractors are expected to report all incidents and share lessons learned by completing incident investigations.


Periodic evaluations of our contractors are performed to ensure they are meeting both regulatory and contractual requirements. Our team of Environmental, Health and Safety Specialists work with our contractors on a daily basis to ensure we maintain a safe and an environmentally responsible work environment.


Monitoring of Contractor Safety Performance

As part of our commitment to safety, we collect safety and environmental metrics from our contractors.


STOP Work Authority

We have empowered all contractors to STOP work if they feel a situation is unsafe. This includes stopping employees and other third-party contractor personnel at any location.


Drug & Alcohol

Williams does not allow the use of illegal drugs or alcohol. We require that all contractors are enrolled in a third-party drug and alcohol testing consortium.


If you have any questions or concerns regarding a contractor who is doing work for Williams, please contact 800-945-5426.

Asset Integrity

We’ve developed Integrity Management and Process Safety Management Plans to continually improve the safety of pipeline systems and allocate resources effectively to accomplish each of the following:

  • Identify and analyze actual and potential precursor events that can result in pipeline incidents
  • Provide a comprehensive and integrated means for examining and comparing the spectrum of risks and risk reduction activities available
  • Provide a structured and comprehensive means for selecting and implementing risk reduction activities
  • Ensure we use appropriately trained and qualified company and third-party personnel for risk management and pipeline integrity assurance
  • Establish and track system performance with the goals of continued improvement
  • Develop best practices in pipeline integrity

Learn more about our Integrity Management Plan.


Safe Driving

In 2017, we installed telematics units on all employee fleet vehicles to track, measure and improve on employee driver safety. Metrics on acceleration, braking, cornering, speeding and backing are collected and shared with employee leaders. To meet our target of zero incidents, leaders review with employees and reward good driving behavior.

Safety Data Sheets

Williams Safety Data Sheets (SDS) provide detailed information needed to use the products in a safe and environmentally acceptable manner and meet local, state and federal requirements.

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Safety Policies & Procedures

Inspection Procedures
Integrity Management Plan (IMP)

Policies & Standards

For a full list, please visit our Policies & Standards page.